Team meetings can sometimes feel pointless, lacking direction or purpose. This could signal a need to reassess team norms. These norms encompass both formal rules, like meeting protocols and decision-making processes, and informal behaviors, such as communication styles and expectations regarding working afterhours or on the weekends.
When it comes to high-performing teams, we look at 5 critical team norms:
1. Operating Rhythm: Efficient meetings are a hallmark. These teams ensure meetings serve a clear purpose, involve the right people at the right level, share pertinent information, and make decisions with clear accountability.
2. Communication: Clear expectations exist around communication methods and timing, ensuring everyone has the necessary information without overwhelming them.
3. Decision Making: High-performing teams define who makes what decisions and how. They encourage healthy debate but ensure decisions are made efficiently, effectively, and transparently.
4. Accountability: Clear ownership of decisions and actions is established, along with expectations for deliverables. Clarity is key, including consequences for failing to deliver.
5. Self-Adjustment: High-performing teams periodically review their norms to ensure they contribute positively to performance. They adapt as needed to optimize their effectiveness and results.
If you need to identify and/or clarify your team norms, we can help. DM me “TN” for a Team Norm exercise, “ORL” for Operating Rhythm & Operating Level exercises, “DMA” for a Decision-Making Analysis, “TCA” for a Team Communication Analysis, “ACCT” for Team Accountability Analysis, and “TSA” for a Team Self-Adjustment exercise.
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